Agenda of Forum on the Digital Libraries Service Innovation in the Pandemic
15:00-17:30, Sept. 29, 2020 (UTC+8)
Welcome Speech (15:00-15:10)
Presenter: Steven Ke, General Manager of CNKI International
Host: Caroline Zhou, General Manager, the Europe, Oceania, Middle East and Africa Branch, CNKI International
1. Keynote Speech: Library Client Services During COVID at the University of Queensland (15:10-15:30)
Speaker: Julie Oates, Associate Director, Client Experience at the University of Queensland, Australia
Abstract: Semester 1 2020, was a time of learning and growth for the University of Queensland Library (UQL) as we changed rapidly to meet the challenges posed by COVID-19.
The Library worked closely with academics and colleagues in the Office of the Deputy Vice-Chancellor (Academic) and across the University to support the transition to online teaching and learning, diverting efforts and resources to the digital learning space, and we supported the continuation of research by delivering priority services for researchers and higher degree by research (HDR) and honours students.
Our preparedness plan and identification of core services and enablers helped steer us with the move to working from home in late March. Our priorities were:
• Staff health, safety, and wellness
• Maintaining student safety and wellbeing
• Maintaining Deputy Vice-Chancellor (Academic) priorities: teaching and learning continuity and mitigating the impact of COVID-19 on the student experience and wellbeing
• Maintaining Deputy Vice-Chancellor (Research) priorities: critical research and applying for grant funding
• Maintaining capabilities and resources for continuity and recovery of critical projects
We transitioned to remote delivery of services, temporarily closed print collections and provision of safe workspaces for our clients and at the same time collaborated with colleagues to expand our IT support for students.
2. Keynote Speech: Where from - Where to: the German Specialised Information Service Asia and CrossAsia in the Pandemic (15:30-15:50)
Speaker: Matthias Kaun, Director, The East Asia Department of the Berlin State Library, Germany
Abstract: The goals of the German Specialised Information Service Asia and its platform CrossAsia are - in close cooperation with the research community - the development and the trustworthy and reliable operation of a specialized information service for the Asian-related sciences, which is oriented towards top research needs. In addition to the region-specific supply (all on and from Asia), an interdisciplinary information infrastructure to and about Asia is established. As a supra-regional, national, provider of literature from and on Asia, the pandemic also raises the question of how libraries today define their tasks as information facilities and their collections and whether the future is only digital.
※ Q&A and Summary (15:50-16:00）
3. Speech: Monash University Library Asian Studies Staff Response to the COVID-19 Pandemic (16:00-16:20)
Speaker: Dr. Anita Dewi, Acting Library Faculty Team Leader - Arts Sir Louis Matheson Library, Monash University, Australia
Abstract: The presentation elaborates Monash University Library strategies, particularly its Asian Studies staff and Asian Collections, in response to the COVID-19 pandemic. This includes transformations of teaching and learning, internship, and seminar programs from the previously face-to-face or blended approach to fully online. There have also been shifts in the way resources are provided to library users.
4. Speech: What We Thought Behind Global Academic Focus (16:20-16:40)
Speaker: Jessica Wei, Senior Consultant (The Oceania), CNKI International
Abstract: This presentation will mainly inlustrate the design idea and functions of the CNKI new platform——Global Academic Focus, and answer some frequntly asked questions. We sincerely hope the new platform could benifit end users for their research and innovation.
5. Speech: Remote Access – Keeping the Library Close Through OpenAthens (16:40-17:00)
Speaker: Tamar Ganor, Electronic Resources Coordinator, The Library Authority, The Hebrew University of Jerusalem, Israel
Abstract: For the past year and a half, the Library Authority has lead a process of implementing OpenAthens for the Hebrew University resources.
The process was nearly completed when COVID-19 turned the tables, and forced librarians and users as well as platforms to upscale efforts to complete OpenAthens implementation.
The process is now almost over for most of the Hebrew University's resources, and the workflows for purchasing, renewing and reference are changed for the better.
6. Speech: Resource Construction for Research on Chinese Culture and Economy (17:00-17:20)
Speaker: Jane Shaw, Senior Consultant (UK & Ireland), CNKI International
Abstract: This presentation will mainly about CNKI resource construction for research on Chinese culture and economy, including introduction of products development on related ebook series and China Data Insight.
※ Q&A and Summary (17:20-17:30)